Citizen line: 15464

Help at Home

The “Help at Home” programme has been operating continuously in the Municipality of Glyfada since April 2004 until today. It consists of a four-member team of employees, consisting of the specialties:

  • Social Worker
  • Nurse
  • Family Assistants

    and targets two socially vulnerable groups:

  • Older people (over 70 years old), with priority given to those who live alone,
  • as well as those with a disability rate >of 67%, either living alone because their condition allows them to do so, or in a supportive environment because their condition requires them to do so.

The services provided are primary care, i.e. they are aimed at people who are semi-self-sufficient and who, with the assistance of the programme’s support services, will improve their quality of life and remain as much as possible in their home environment. When this is no longer possible, they are referred to secondary care services (institutional care, 24-hour presence of another person, etc.)

More specifically, the following are provided:

– Assessing and recording social needs.

– Intervention coordination; project coordination; project sharing and supervision.

– Social work practice with Individuals, Family, Group and Community.

– Consultancy – information and processing of welfare issues.
– Psychosocial support.

– Voluntary networking.

– Coordination of medical examinations and escorts to doctors and other structures of the public health system and beyond.

– Recording of statistics.

– Weekly nursing monitoring (measurement of vital signs).

– Enema / various nursing procedures.

– Prescriptions.

– Accompaniments to doctors.

– Personal hygiene (assisting in personal hygiene for those who need it).

– Weekly home care services for those who, apart from old age, have mobility problems

– Individual hygiene.

– Micro-purchases and bill payment/external services.
– Prescriptions.

The provision of services is in the form of systematic recurrent intervention , either on a weekly, fortnightly or monthly basis.

It is always done with the consent and at the request of the person served, in constant contact and informing any family members.

In the total of 17 years of continuous operation of the “Help at Home” programme, the number of beneficiaries amounts to hundreds, while the monthly service dynamics amounts to approximately 55-60 beneficiaries .

Basic supporting documents

  1. Application by the interested party
  2. Photocopy of Identity Card or Passport
  3. Copy of Tax Return or Tax Statement
  4. Certificate of Family Status

Additional supporting documents (if applicable)

  1. A copy of the E9 form, indicating the owned properties
  2. Residential Tenancy Agreement or Title Deed
  3. Documents for legal residence for immigrants, political refugees, expatriates
  4. Certificate of Disability or Member of other Vulnerable Social Groups
  5. Any other information deemed useful by the Social Worker – Programme Manager

Address: 34 Karaiskaki and Tsitsani, Glyfada

Telephone: 210 96 90 597